Support

The Flow Headset is an at-home tDCS device, to use in combination with our Depression app. To learn more about how the Flow treatment works, you can visit our Depression treatment overview page.

Do you have a question regarding the use of the Flow Headset? Please visit first our FAQ on this topic.

The treatment provided by Flow Neuroscience is CE certified. This means that Flow is approved for medical use and compliant with the strict European laws for medical devices.

You can learn more about the safety of your Flow Headset here:

The Flow Rental subscription option is a great choice for people interested in trying Flow. This subscription includes a Flow tDCS Headset and automated pad deliveries.

For any question regarding the rental subscription, please visit the designated section of our FAQ.

Find more details in our Shipping and Delivery Policy.

If you believe something is wrong with your Flow device, please follow this warranty guide.

Do you want to return your Flow Headset or cancel your Flow subscription? Follow the step-by-step procedure in our Return Request & Warranty guide

Before contacting our support team, we kindly ask you to verify that your question has not been previously answered in our FAQ.

You can contact our support team at: support@flowneuroscience.com.