Flow Neuroscience AB (“Flow Neuroscience”) ensures the original purchaser that the Flow device (“Product”) is warranted against defects in materials and workmanship for the below period depending on product selection:
If there is no visible damage on your headset, please make sure you have done the following verifications before contacting our support team. If there is visible damage on the headset, you can skip to the next section directly.
It is possible that your device is covered by our warranty. The more information you are able to provide, the faster we can assist you.
Contact our customer support at firstname.lastname@example.org and make sure your email contains the following information: