Returning your Flow headset

If you cancel your Flow subscription within the first 2 months (i.e. before your 3rd monthly payment), you will need to return your headset.

Returning is free and easy. Simply follow the steps on the form below.

If you cancel your Flow subscription after you’ve made 3 monthly payments, you do not need to return your headset and can choose to restart your subscription at any time.

Our warranty promise

We offer free replacement cover for the duration of your subscription. If you suspect any issues with your headset, please visit our Warranty page for detailed warranty information and support.